Got leads? Almost every community wishes they had more, or did more, with the leads they get. CallMaX offers a host of services that help you attract more prospects, engage them through multichannel communications, and close the deal.
Step 1: Attract more prospects. You know that a successful marketing effort relies on many ways to reach out and communicate with today‘s apartment shoppers. CallMaX has you covered. With our Call Tracking service, your phone leads can be captured from any ad source you have. Caller IDs and recorded conversations for training purposes are only the beginning of the benefits provided by this service. When you add powerful analytics, you‘ll be armed with the information you need to make the most effective advertising decisions to gain the most leasing leads possible.
Text, Chat, Web
The phone is still essential, but texting for information and using websites are catching up fast. CallMaX is there with our live texting capabilities that bring communication with your potential residents right to your agents‘ desktops – in real time! And our web-based instant chat module, which easily integrates into your property‘s website, lets web surfers do the same. Now you can be there wherever, whenever, and however your prospects want.
Keep the leads rolling in with tools that turn your marketing creativity loose! CallMaX has fun, fast, and easy ways to do just that. We provide easy, do-it-yourself keyword campaigns that you create, implement, and evaluate yourself – right on our website. And even better, when you receive a response from a campaign and your agent is available, you can instantly start up a leasing conversation using our live chat feature. There‘s nothing better than instant communication!
Interactive Answering Service, Spanish
Step 2: Engage your new prospects with what they want – information! Our Interactive answering service does just that, 24 hours a day. Using industry-unique speech recognition technology, CallMaX allows callers to get specific answers to their exact questions simply by – well – asking! And we can provide this in Spanish as well. If a prospect reaches out by text or web chat, we let you jump right in there with them, allowing you to provide all the information they need. This has those boring recordings and long hold queues beat hands down!
Step 3: Reach out and close the lease. CallMaX works 24í—7, but we‘re pretty sure that you don‘t. So what about those off-hours leads? Is your staff doing everything they should to follow up? Can you even really know? Well, with our CallBaX feature you can! With CallBaX, leads from your Interactive answering service and your Call Tracking service are “teed up” each day for leasing staff. They don‘t have to do much more than sell! CallBaX calls them to start the leasing lead follow-up sales session, it places the phone calls to the prospects‘ Caller IDs, it connects the agent with the prospect, and it can even record the conversation. Now you can evaluate agents on their follow-up skills too! And management doesn‘t have to wonder about follow-up work anymore. CallBaX confirms the calls are made by whom and when. A faster, better, and accountable lead follow-up process; another industry innovation from CallMaX.
Step 4: There is no Step 4! Just enjoy how easy it is to rev up your lead generation, follow-up activity, foot traffic and sales numbers – with CallMaX!