The on-site team has a mountain of responsibilities and wears many different hats. MaX~OFFICE will help them be more productive and even deliver improved customer service. The Package App will cut that package management problem down to size. Outbound call recording can reduce your overall liability exposure. And our innovative staff tracking features will show your staff that you have their back.
The Package App
Does your on-site team accept packages on behalf of their residents? Do they spend their valuable time emailing, texting, or calling the residents individually, or searching the handwritten package log to let residents know whether or not their packages have arrived? Save your on-site team time and energy, and help save your budget, with The Package App from CallMaX! That‘s right, it‘s an app that works on your phone or tablet, and it‘s so easy to use. Residents love the automatic notifications (text, email or phone) when their packages arrive, and the on-site team loves the convenience of our exclusive “Speed Check” feature and searchable online package logs. With more amazing features like signature confirmations, package location management and even keeping a picture of the package for your records, The Package App will be an indispensable daily tool that will save you time, money, and aggravation. You‘ll wonder how you ever got along without it! Schedule a demo to see The Package App in action.
Record: Outbound Call Recording
Ever wish you could record an important call from your office? Now you can with Record, our outbound call recording service. As simple as a calling card, Record not only records the call, but records the date, time, and the staff member who made the call. This powerful yet inexpensive service can be a critical tool for staff training and accountability, or mitigating risk and lowering exposure when dealing with sensitive subjects over the phone.
M.O.M.: Staff Tracking Services
It can‘t always be comfortable for your staff to be on their own when showing empty apartments to strangers. With M.O.M. for Agents, our industry-exclusive staff tracking service, now you can give them some peace of mind. M.O.M. keeps track of your agents when they are outside of the office and reports when they return. And if they don‘t return as expected, M.O.M. gives them a call to make sure everything is OK. It‘s nice to let your staff know that you have their back. M.O.M. for Maintenance/Courtesy staff was designed to track the activities of your maintenance and courtesy team. Originally designed and implemented for military housing customers for staff management, this service tracks a technician as he/she travels to the site, tracks the time on-site and the travel time back. The technician uses our simple mobile app to update his/her status along the way. And like M.O.M. for Agents, if the technician is not where he/she indicated, M.O.M. checks in to make sure things are all okay. Everyone should have a mom checking in on them, right?
Call us at 866.301.6420 to learn more about how MaX~OFFICE can help improve staff productivity and accountability.