Archive For: Uncategorized

MRI Software Announces Acquisition of CallMaX

CallMaX’s Automated Communications Suite Is Newest Addition to
MRI’s Comprehensive Technology Platform for the Multifamily Real Estate Sector

Solon, OH – October 4, 2016 MRI Software, a global leader in real estate software solutions, announced it has acquired Atlanta-based CallMaX, a leader in SaaS and mobile front-office solutions for apartment communities in the multifamily real estate industry. CallMaX’s automated communications platform enables communities to significantly improve their leasing and marketing functions, resident communications, office management and maintenance operations with an innovative combination of automated answering and outbound call services, mobile and web technology. (more…)

CallMaX Launches PSI Leasing for Continuous Performance Scoring of Multifamily Leasing Professionals

CallMaX Performance Scoring Index Now Supports Leasing, Maintenance and Courtesy

ATLANTA, APRIL 5, 2016 – CallMaX, the leader in innovative answering and communication services for the multifamily industry, launches Performance Scoring Index Leasing, for continuous performance scoring of leasing professionals based on recorded conversations with prospective residents. PSI Leasing helps property management companies and apartment owners identify leasing training needs, support employee assessments and recognize star performers across their portfolio. (more…)

CallMaX Becomes First Multifamily Supplier to Offer Call Scoring for Maintenance and Courtesy Response Calls

CallMaX Performance Scoring Index supports staff training, identifies star performers

ATLANTA, JANUARY 21, 2016 – CallMaX, the leader in innovative answering and resident communication services for the multifamily industry, launches Performance Scoring Index, the first call scoring solution for maintenance and courtesy response calls at apartment communities. PSI helps property management companies and apartment owners identify maintenance training needs, support employee assessments and recognize star performers across their portfolio. PSI represents yet another industry-first innovation by CallMaX.

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CallMaX Introduces Rapid Reply™: One-Touch Resident Communications

A service issue response solution for multifamily

ATLANTA, May 6, 2015 – CallMaX, the leader in innovative answering and resident communication services for the multifamily industry, announced today the introduction of Rapid Reply, another CallMaX industry first. Rapid Reply gives maintenance and courtesy professionals the ability to immediately respond to residents that have called in to report a service issue via specific, issue-appropriate phone or text messages.

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CallMaX Launches Multifamily Answering Service Mobile App

CallMaX becomes the first multifamily answering service to offer a mobile app

ATLANTA, June 20, 2013 – CallMaX, the leader in innovative answering and communications management services for the multifamily industry, today announced that it has become the first answering service company in multifamily to offer a comprehensive mobile app for call management, maintenance and courtesy response, overall system management and staff activity monitoring. (more…)